Shipping
Our Warehouses
We fulfil orders from two warehouses: our Australian warehouse (Black Bear) and our international warehouse (Superfulfill), which ships worldwide. Orders are fulfilled from the warehouse best suited to your location and stock availability.
Australian Warehouse
Handles domestic Australian orders and international orders where applicable.
- Domestic standard shipping — $14.99, approximately 5–7 days
- Domestic express shipping — $19.99, approximately 2–4 days
- Free standard shipping on Australian orders over $175 AUD
- International shipping rates, duties, and taxes calculated at checkout via Zonos
- Free international shipping on orders over $300 AUD
International Warehouse
Our international warehouse ships worldwide including to Australia. Duties and taxes are included in the shipping rate (Delivered Duty Paid) — no surprise charges on delivery.
- Flat rate, weight-dependent pricing
- Ships to: Australia, United States, United Kingdom, European Union & Rest of World
- Free shipping on orders over $300 AUD (or local currency equivalent)
Split Shipments
If you order products stocked across both warehouses, your order may ship as separate parcels. We'll always try to fulfil from one location first. At checkout you'll see where each item is shipping from. If your order splits, you'll receive separate tracking notifications for each parcel. Free shipping thresholds apply to your total order value and any applicable charges will be shown at checkout.
Specialty Releases
All 72-hour releases, 24-hour releases, and DTG items are made-to-order specialty releases. Shipping occurs once production is complete. Production timeframes range from 24 hours to 14 days depending on the release. Orders containing specialty release items will be fulfilled in order received once production is complete. In-store pickup may be unavailable during active specialty release periods.
Australia Post — Domestic Deliveries
For domestic deliveries we use Australia Post. Express shipping covers faster transit through the Australia Post network, not faster packing. StreetX is not responsible for carrier delays. If your order hasn't arrived within the expected timeframe, please contact Australia Post with your tracking number or reach out to us at info@streetx.com.au.
During busy release periods you may experience delays — we appreciate your patience.